privacy protection

1. Details of the request for disclosure, etc.

• A. Notification of the purpose of use of personal information held by our company
• B. Disclosure of personal information held by our company
• C. Disclosure of records regarding the provision of personal information to third parties
• D. Correction, addition, or deletion of personal information held by our company
• E. Suspension or deletion of the use of personal information held by our company.
• F. Stop providing personal information held by our company to third parties.

2. Form

• A. Our prescribed form

  Personal information disclosure request form (PDF:162KB)

• B. Other forms

  Power of Attorney for Requests Regarding Disclosure of Personal Information, etc. (PDF: 82KB)

3. Required documents for making a claim

• A. Request made by the claimant themselves
  • a. Request for Disclosure of Personal Information, etc.
  • b. One of the following documents (I. through IV.) for identity verification.
    • I. Copy of your driver's license. Please black out your registered domicile, license conditions, etc.
    • II. Copy of health insurance card. Please black out the family composition section.
    • III. Copy of passport. Please black out your registered domicile.
    • IV. Copy of Resident Registration Certificate: Please black out your registered domicile and other relevant information to the extent that it allows for identity verification.
• B. Request by an agent
  • a. In the case of a legal representative
    • I. Request for Disclosure of Personal Information, etc.
    • II. One of the following documents (i. through v.) to confirm legal representation authority.
      • i. Certificate of Registered Matters
      • ii. Copy of resident registration certificate*
      • iii. Copy of health insurance card*
      • iv. Family register transcript*
      • v. Family Register Abstract *This must confirm the relationship between the applicant and the person with parental authority. Please black out family structure, registered domicile, etc., to the extent that the relationship between the applicant and the person with parental authority can be confirmed.
    • III. Documents for verifying the identity of the claimant: Same as A. b. above.
    • IV. Documents for verifying the agent: Same as A. b. above.
  • b. In the case of an agent appointed by power of attorney
    • I. Request for Disclosure of Personal Information, etc.
    • Ⅱ.Power of attorney
    • III. One copy of the seal registration certificate (issued within the last 3 months) of the principal (the person making the claim).
    • IV. Documents for verifying the power of attorney (of the claimant): Same as A. b. above.
    • V. Documents for verifying the agent: Same as A. b. above.

4. Fees

If you request disclosure of personal information, a fee will be charged per request as follows. Please enclose postage stamps equivalent to the amount corresponding to the type and number of disclosure requests with the necessary documents and mail them to us.

*If the processing fee is not included or is insufficient, we will, in principle, contact you at the address listed on the invoice. However, if payment is not received within 30 days of the contact, we will treat the disclosure request as if it had never been made, effective the following day. Please be aware of this in advance.

5. Contact information for requests regarding disclosure, etc.

DTS Corporation, General Affairs Department , Personal Information Inquiry Desk, Empire Building (Reception on the 8th floor), 2-23-1 Hatchobori, Chuo-ku, Tokyo 104-0032, Japan

6. Method of responding to requests for disclosure, etc.

If you request disclosure, we will disclose the information using the method you specify in the Personal Information Disclosure Request Form. However, if disclosure using the specified method is difficult, we will notify you of the reason and disclose the information in writing. For requests other than disclosure, we will respond in writing. Written disclosures and responses will be sent by registered mail to the address provided by the requester (the individual concerned).

*Personal information obtained when you make a request for disclosure, etc., will not be used for any purpose other than responding to your request.
*Submitted documents will not be returned. (They will be promptly and properly disposed of after the procedure is completed.)

7. Cases where disclosure, etc., is not performed.

Requests for disclosure of personal information or records related to provision to third parties will be refused if any of the following conditions A. through I. apply. If disclosure is refused, we will notify you of this fact along with the reasons.

• A. If the personal information requested for disclosure or the record of provision to a third party does not exist at our company.
• B. In the case of a request made in a manner not prescribed by our company.
• C. If there are deficiencies in the information provided in the prescribed form.
• D. If the claimant cannot be identified
• E. When an application is made by an agent, the agent and their authority cannot be confirmed.
• F. If the existence or non-existence of the personal data or the record of provision to the third party becomes clear, the following risks may occur.
  • a. Anything that may endanger the life, body, or property of the person concerned or a third party.
  • b. Anything that may encourage or induce illegal or unjust conduct.
  • c. Anything that could endanger national security, impair relations of trust with other countries or international organizations, or cause disadvantages in negotiations with other countries or international organizations.
  • d. Anything that may hinder the prevention, suppression, or investigation of crimes or the maintenance of public safety and order.
• G. In cases where there is a risk of significantly hindering the proper conduct of our business.
• H. Cases where disclosure is not permitted by law.
• I. Other cases where the requirements for your request as stipulated in the "Act on the Protection of Personal Information" are not met.

For requests other than disclosure, we will not be able to respond if they fall under any of the above categories B. to E. or I. Furthermore, even if the requirements for your request are met, we may take alternative measures in accordance with the "Act on the Protection of Personal Information" to fulfill your request. If we are unable to respond to your request, we will notify you of this fact, along with the reasons.